Privacy Policy

Who We Are

Growthmesh, Unipessoal LDA
Av de Berna 11
1050-099 Lisboa
Portugal

Email: hello@growthmesh.ai

Information We Collect

We may collect and process the following categories of information:

Personal Information You Provide

You may voluntarily provide us with personal information when you:

• Contact us through forms or email
• Subscribe to newsletters or updates
• Request a demo or consultation
• Register for events or webinars
• Engage with our Services

This information may include:

• Name
• Email address
• Company name
• Job title
• Phone number
• Any information included in your communications with us

Technical and Usage Information

When you use our Services, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages viewed and time spent on the site
• Referral URLs
• Diagnostic and performance data
• Cookies and similar tracking technologies

This information helps us improve the functionality, performance, and security of our Services.

Content and Communications

If you submit information through forms, uploads, integrations, AI workflows, or communications with us, we may process the information necessary to provide the requested Services and support.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable website functionality
• Understand how visitors use our website
• Improve user experience
• Analyze website traffic and performance
• Support marketing and advertising efforts

You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of the Services.

Third-party services we use may also place cookies or tracking technologies on your device. Their use is governed by their own privacy policies.

How We Use Your Information

We may use your information for the following purposes:

• To provide, operate, and maintain our Services
• To respond to inquiries and customer support requests
• To manage accounts and user relationships
• To improve website functionality and user experience
• To analyze usage trends and performance
• To send newsletters, updates, and marketing communications
• To comply with legal obligations
• To protect against fraud, abuse, and security threats
• To develop and improve our products and services

We only process personal data where we have a valid legal basis to do so.

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process personal data under one or more of the following legal bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests pursued by us
• Protection of vital interests
• Public interest obligations where applicable

You may contact us at hello@growthmesh.ai if you would like further information about the legal basis for any specific processing activity.

Email Marketing

We may send you marketing communications, newsletters, product updates, and event information where permitted by law.

You may opt out at any time by:

• Clicking the unsubscribe link in any marketing email
• Contacting us at hello@growthmesh.ai

We may use third-party email delivery providers to manage communications.

How We Share Information

We do not sell your personal information.

However, we may share information with trusted third parties in the following circumstances:

Service Providers

We may share information with third-party vendors who help us operate our business and Services, including providers for:

• Hosting and infrastructure
• Analytics
• Customer support
• CRM and marketing automation
• Email delivery
• Payment processing
• Security and fraud prevention

These providers may only process data on our behalf and under appropriate contractual safeguards.

Business Transfers

If Growthmesh is involved in a merger, acquisition, restructuring, financing, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose information where required to:

• Comply with legal obligations
• Respond to lawful requests from public authorities
• Protect our rights or property
• Prevent fraud or abuse
• Protect the safety of users or the public

International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction, including countries that may not provide the same level of data protection as your home country.

Where required, we implement appropriate safeguards to protect personal data transferred internationally, including contractual protections and reliance on adequacy decisions where applicable.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes described in this Privacy Policy
• Comply with legal obligations
• Resolve disputes
• Enforce agreements and policies

When data is no longer required, we securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

These measures may include:

• Encryption
• Access controls
• Secure infrastructure
• Monitoring and intrusion detection
• Administrative safeguards

While we strive to protect your information, no method of transmission or storage is completely secure.

Your Rights Under GDPR

If you are located in the European Economic Area or the United Kingdom, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Request portability of your data
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise your rights, contact us at hello@growthmesh.ai.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:

• Know what personal information we collect
• Request deletion of your information
• Correct inaccurate information
• Opt out of the sale or sharing of personal information
• Limit use of sensitive personal information
• Not be discriminated against for exercising privacy rights

To exercise your rights, contact hello@growthmesh.ai.

We do not sell personal information as defined under the CCPA/CPRA.

Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete the information.

Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party sites.

We encourage you to review the privacy policies of any external services you use.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Where required by law, we will notify users of material changes.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Growthmesh, Unipessoal LDA
Av de Berna 11
1050-099 Lisboa
Portugal

Email: hello@growthmesh.ai